The world around us, the environment we as fire departments operate in, is more and more focused on data and the digital information devices that come with it. In the past decade digital information dramatically changed our personal lives , think about it: social media, online shopping, online banking and instant worldwide news coverage. To stimulate economic growth we read a lot about ‘Data driven economy’ and ‘Data is the new oil’, but what does this mean for us, the fire departments?
Currently a lot of fire station’s get dispatched by a LED news ticker with encoded messages, announcements called by the voice of a speech computer or a traditional radio broadcast directly by the dispatcher. Some fire depart¬ments have a matrix printer from which they tear of a paper run sheet before leaving. This information is enriched after leaving the station, either by more information which is available in the vehicle, delivered through apps on tablet computers, summary information from a navigation system, information on paper or by the dispatcher over the radio.
RESC.Info Monitor is a system designed for use as a center of information for emergency responders. The system is device agnostic, focusing on the information itself rather than the mode of delivery.
The use of RESC.Info Monitor to provide information at the station means that emergency responders are able to assimilate the information quickly. The release of only the most critical information at any one time means that responders can put it to use straight away.
RESC.Info Monitor consists of two components: at the heart is a central server, the RESC.Info Base; the second component is the computer screen where the information is displayed, the RESC.Info Station.
RESC.Info Base collects information from the system at the dispatch center (the CAD system). The digital incident reports give the address, a code for the intended station or vehicle, the type of incident, comments about the location and a description of the incident itself. Further background information about the incident or location can be collected from data sources outside the fire service. The type of information differs according to the country, region, jurisdiction, or even the individual dispatch center concerned. This information is then transmitted via an “open standard” to RESC.Info Station, which translates and displays the information on specific computer screens.
The standard maps used on the interface are taken from OpenStreetMap. Depending on the client’s wishes, it is also possible to use other maps, for example from their own map server.
Are you curious what you can learn through RESC.Info Monitor? Send us an email at firstname.lastname@example.org, we will contact you with information about our on-site demonstration options.