The traditional role of fire departments has always been to rescue life and goods during incidents and advise on preventive measures during construction. Slowly fire departments are also focusing on education of the public on how to live safely. General campaigns to install smoke detectors are well known to the public. Making sure that people can live safely in the place they call home is the ultimate goal of the modern fire department. Although the education has had a significant impact on the number of fatalities, especially in residential fires, it seems that the decline has stabilized.

In the last decade more and more fire departments have been conducting forensic research in the after math of fires in residential areas. This has developed in clear insights in which factors play an important role in the likelihood of a fire at home. Together with the abundance of data about the general population in residential areas it should be possible to create insights in the locations where residential fires are more likely to happen.

“If fire departments have fire risk specific insights, isn’t it their moral obligation to educate the people at risk better?”

RESC.Info Insight provides the fire department with the tools to combine its forensic research data, internal statistical data and public available data. The combining is managed in our web based platform where a variety of calculations can be made, stored and compared. The results of the calculations are shown in an intuitive user interface which allows to quickly assess the locations which need extra attention. Forecasts about future population distribution can also be a valuable source to generate a outlook for future educational campaigns or placement of resources such as fire stations. The methods used to create these calculations can be shared with other fire departments stimulating open innovation.

Web based

RESC.Info Insight is a web based service offered on open standards, allowing you to easily exchange the generated data with other products. Cloud technology ensures you will always be able to run the latest version of the product without installing updates or going through upgrade paths. This is reflected in our pricing model, no additional costs everything is fixed fee based.

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Are you curious what you can learn through RESC.Info Insight? Send us an email at we will contact you with information about our on-site demonstration options.


The world around us, the environment we as fire departments operate in, is more and more focused on data and the digital information devices that come with it. In the past decade digital information dramatically changed our personal lives , think about it: social media, online shopping, online banking and instant worldwide news coverage. To stimulate economic growth we read a lot about ‘Data driven economy’ and ‘Data is the new oil’, but what does this mean for us, the fire departments?
Currently a lot of fire station’s get dispatched by a LED news ticker with encoded messages, announcements called by the voice of a speech computer or a traditional radio broadcast directly by the dispatcher. Some fire depart¬ments have a matrix printer from which they tear of a paper run sheet before leaving. This information is enriched after leaving the station, either by more information which is available in the vehicle, delivered through apps on tablet computers, summary information from a navigation system, information on paper or by the dispatcher over the radio.
RESC.Info Monitor is a system designed for use as a center of information for emergency responders. The system is device agnostic, focusing on the information itself rather than the mode of delivery.

“RESC.Info Monitor gives me all the information I can absorb in the 10 seconds before we turn out”

The use of RESC.Info Monitor to provide information at the station means that emergency responders are able to assimilate the information quickly. The release of only the most critical information at any one time means that responders can put it to use straight away.

The Product

RESC.Info Monitor consists of two components: at the heart is a central server, the RESC.Info Base; the second component is the computer screen where the information is displayed, the RESC.Info Station.
RESC.Info Base collects information from the system at the dispatch center (the CAD system). The digital incident reports give the address, a code for the intended station or vehicle, the type of incident, comments about the location and a description of the incident itself. Further background information about the incident or location can be collected from data sources outside the fire service. The type of information differs according to the country, region, jurisdiction, or even the individual dispatch center concerned. This information is then transmitted via an “open standard” to RESC.Info Station, which translates and displays the information on specific computer screens.
The standard maps used on the interface are taken from OpenStreetMap. Depending on the client’s wishes, it is also possible to use other maps, for example from their own map server.

Contact us

Are you curious what you can learn through RESC.Info Monitor? Send us an email at, we will contact you with information about our on-site demonstration options.


Firebrary, The electronic data dictionary for the Dutch service.

Now that emergency services are starting to use electronic data exchange more and more, it is important that all parties participating in this data exchange have agreement about the terms and definitions used. Or at least have access to the definitions of the terms used.
An electronic data dictionary that is available on-line ensures that all parties can always consult the latest version of the data dictionary.
In addition to making the terms available, it is recommended to also manage and maintain these terms in an on-line platform. This prevents the ‘disappearance’ of the definitions in text documents or spreadsheets on websites.

Access to this dictionary must be possible for people, searching and reading concepts and definitions, as well as for software systems.
In the context of cross (language) border deployment of emergency services, it is important that it is possible to offer the definitions and terms in more then one language.
By using internationally recognized standards for the exchange of definitions and taxonomies, it is possible to apply standard software for the use of the data dictionary.
Emergency services are not the only government institutions that are in the process of establishing their concepts and terms in online platforms. It is therefore recommended to be able to connect with other government institutions when choosing platforms and standards.

For the Firebrary, the Fire Brigade Data Dictionary, the decision was made to offer the definitions as linked data according to the SKOS and SKOS-XL model, an international standard that makes it possible to provide the dictionary through the web. The big advantage is that no special tools are needed to use the definitions.
In addition, this method is already used by, among others, EuroVoc and the system catalog of the Dutch government. The latter in particular is interesting because it allows us to refer in its own domain definitions to concepts where the emergency services themselves are not ‘owners’. As an example, in the National Reporting Classification the term ‘Brand Gebouw’ is used and for the subdivision in types of buildings we refer to the law. This definition and concepts are also available in the system catalog so that we can directly refer to them. In the system catalog the legal ‘owner’ of the term ensures that this is available in the latest version.

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